Policy
Shipping & Delivery
Estimated delivery
Estimated Delivery: 3–4 working days
This is an estimate, not a guarantee. Delivery may take longer depending on your location, courier delays, public holidays, weather or other circumstances outside our control.
Order processing
Orders are processed on working days. Orders placed on Sundays or public holidays are processed the next working day.
Shipping charges
Delivery is free all over Pakistan on every order. Cash on delivery is available.
Tracking
Where available, we share your courier tracking number once your order is dispatched.
Incorrect address & failed delivery
- Please double-check your address and phone number at checkout.
- If the courier cannot reach you or the address is incorrect, delivery may be delayed or the parcel returned to us.
- Re-delivery of returned parcels may require re-confirming your order.
Damaged or missing parcels
Open your parcel in front of the rider before accepting. If it is damaged, refuse it. If something is missing or wrong after delivery, contact us within 3 days with photos.
Support
For any delivery question, message us with your order number and we'll help.